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Pointe Hilton Tapatio Cliffs Resort

Setting the Standard Among Resorts in Phoenix, AZ

Experience the distinctive beauty and service of Pointe Hilton Tapatio Cliffs Resort. We are one of the few resorts in Phoenix, AZ to enjoy the rich history and contemporary amenities and service, and all within minutes of central Phoenix, Scottsdale and the Biltmore Corridor. You won't find another Phoenix resort set in a more romantic setting or more stylishly appointed.

Experience Our History in Phoenix, AZ

Learn about some of Tapatio Cliffs' cherished history - the inspiration behind it's architectural design and interesting facts and stories that have etched the Pointe name into the local community making it one of Phoenix's most recognized resorts.  Contact Concierge or Front Desk for details on viewing the Experience Room or to book small group meeting.

About our Amply Appointed Resort in Phoenix, AZ

Tapatio Cliffs offers numerous on-site amenities and versatile accommodations that truly set us apart from other Phoenix, AZ resorts. Guests thrive in an all-suite setting featuring fine dining, breathtaking water features, on-site spa and award-winning golf.

Stylish Phoenix Suites - Choose from 584 spacious suites including 28 Signature Suites and a luxurious Grande Suite. These well-appointed spaces feature the Hilton Serenity Bed & Bath' collection, available wireless high-speed Internet, fully stocked mini-bars and much more.

Phoenix Dining - Guests indulge in fine Phoenix dining without ever leaving the resort. Enjoy a new perspective on dining at Different Pointe of View, dine overlooking our cascading waterfall at Cascades Café or visit Pointe In Tyme, a favorite among locals and guests, alike.

Sophisticated Phoenix Event Planning - Plan your next corporate event or Phoenix wedding at Pointe Hilton Tapatio Cliffs Resort. We offer 65,000 sq. ft. of space, professional planning services, in-house catering and a beautiful setting for your guests to enjoy.

The Falls Water Village Phoenix Water Park - Discover a 40-foot waterfall and our two expansive, free-form pools. Guests may also reserve one of our 23 private cabanas or enjoy the warmth of the sun on our sun-deck terraces. For the thrill-seekers, take a wild ride down our 138-foot enclosed waterslide.

Tocaloma Phoenix Spa & Salon - Pamper yourself with a variety of services for the hair, nails, skin and body. We offer numerous treatments for men, women and children, along with several spa specials and packages.

Phoenix Golf Vacation - Enjoy award-winning golf on-site at Lookout Mountain Golf Club. Tapatio Cliffs is well known as an unrivaled Phoenix golf resort for its beauty and engaging play. Golf enthusiasts revel in the picturesque landscapes of the Sonoran Desert and Phoenix North Mountain Preserve.

Phoenix Boutique-Like Shopping - Our Lobby Gift Shoppe is the ideal place to pick up a souvenir or grab that sundry item you forgot to pack. Shop for unique southwest gifts, clothing, handbags, authentic Native American jewelry, Brighton designer items, snacks, candy, beverages and more. We even have a kids section!

Workout Centre - Guests have access to all the fitness essentials including Precor® premium cardio equipment with personal TV screens and headphones, strength-training resistance equipment, free weights, yoga mats, medicine balls, a pool and dry sauna.

On-Property Photography Policy for Non-Guests - On-site wedding photos will be allowed only to bridal parties hosting their wedding at our Resort or Different Pointe of View.  Individuals with large group room blocks for weddings taking place off-site will be the only exception, and the group sales manager working with these individuals can be contacted with any questions regarding this policy. 
Policies for non-wedding photography (commercial, family photos, engagement photos, etc.) can contact Andra Dan, PR Manager directly 602-870-2720 for approval.  These requests are handled on an individual basis and typically require a $250 site fee.  All on-site photo requests require proof of insurance and our location release form.

Resort Mountain Experience -Click here for a Guide to the Hiking and Biking Trails in the Phoenix Mountain Preserve adjacent to our resort. For additional nearby Hiking and Biking Trails, visit: http://phoenix.gov/parks/trails/locations/north/hiking and check out all trails in the North Phoenix area. Help preserve our mountain parks by hiking only on the designated trails. Please review the following link in order to learn all safety tips and what you should wear and take with you when hiking our majestic mountain trails in the Phoenix area.

Resort Monthly Activity Guide - Click on link to see what is happening this month around the resort, what's on sale in the gift shop, golf and spa specials and all of the fun things happening at the Falls Water Village.

On-Property Resort Map - Click on link to view the entire resort and locate all outlets, restaurants and pools - including The Falls Water Village.

Pointe Hilton Tapatio Cliffs Resort Policies

Please be aware of our Resort Policies. For additional details, please Contact Us.


  • Check-In Time: 4:00 p.m.
  • Check-Out Time: 11:00 a.m.
  • Minimum Age to Register: 18
  • Early Departure Fee: $50.00

Payment Options:

  • American Express
  • Banamex
  • Bancomer
  • Carte Blanche
  • Choice
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • Eurocard
  • Interbank
  • JCB
  • MasterCard
  • Visa

Accessibility Needs:

  • Accessible Rooms
  • Accessible business center
  • Accessible concierge desk
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width
  • Accessible hotel restaurant
  • Accessible parking
  • Accessible public entrance and registration desk
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel's accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel's accessible public entrance to at least one restaurant and spa
  • Accessible route from the hotel's accessible public entrance to the accessible swimming pool
  • Accessible transportation with advance notice
  • Assistive listening devices for meetings upon request
  • Closed captioning on televisions or closed captioning decoders
  • Public Areas/Facilities accessible for physically challenged
  • Service support animals welcome
  • TTY for guest use
  • Van-accessible parking in the self-parking facility

Non-Accessible Features:

  • Accessible exercise facility
  • Accessible route from the hotel's accessible public entrance to the exercise facillties
  • Valet only parking

Electric Vehicle Charging Stations Available: 

Owners of electric vehicles will find a great home away from home for their electric vehicles thanks to our newly installed "BLINK" charging stations that are located on the east side of the ballroom.
While the vehicle owners all have their own access accounts to make use of the charging stations, members of the guest service team can activate a station if needed should the guest experience difficulties.

Smoking Policy:

  • Our resort is 100% smoke-free

Parking Information:

  • Self-Parking: Yes
  • Complimentary parking
  • In/Out Privileges: Yes

Cancellation Policy:

  • Cancellation policy may vary depending on the rate or date of reservation. Please refer to your reservation confirmation to verify your cancellation policy.

Resort Charge:
Enjoy the amenities listed below for a daily charge of $26 + tax per suite per night

  • Unlimited high-speed Internet for up to two devices* ($29.90 value)
  • Unlimited local and 1-800 phone calls ($1/call value)
  • Complimentary valet parking ($10 value)
  • Tennis court use for two people for up to one hour. Call golf shop for hrs. ($18 value)
  • Driving range use for two people for up to one hour. Call golf shop for hours of availability.  ($20 value)
  • 10% discount on apparel in the Lobby Gift Shoppe, Golf Pro Shoppe or The Falls Village Shoppe
  • 20% off select spa services at Tocaloma Spa & Salon
  • Admittance into The Falls Water Village for up to four people
  • Guest laundry facility usage

*Internet access included in Resort Charge includes: Guest Rooms, The Falls Upper and Lower Pools, Cascades Cafe, Different Pointe of View Restaurant and La Cantina.  Complimentary access is available in the Lobby and at Pointe In Tyme restaurant.

FedEx Office On-Site:
On-property FedEx Office Business Center offers the following services*:

  • Copy/Print in Black & White or Color (Full Serve or Self Serve)
  • Finishing Options
  • Large Format, Signs and Banners
  • Faxing
  • Computer Rental Stations with Printing
  • Office Supplies
  • Packing / Shipping Supplies
  • Packing Services
  • FedEx Express / FedEx Ground drop off point for outbound packages
  • 24-Hr. Access Services: Self Serve Computer Rental, Printing/Copying/Faxing**

*Special pricing is available. Guest to contact FedEx Office Team Member for assistance.
**Access with guest room key only. Guest may pay with credit card.
Hours of Operation: Main Business Center: Monday - Friday, 8:00 am - 5 pm
Billing Options: Guest Room Charge; Master Account; Cash/Credit Card/FedEx Account

Pet Policy:

  • Service animals are always welcome and will be accommodated. We do not provide accommodations for any other pets.

Hilton Fitness:

  • Fully equipped fitness room featuring Precor cardio machines and strength training equipment with personal TV screens and headphones
  • Free weights, yoga mats, medicine balls
  • Pool, and dry sauna

Guest Laundry:

  • Located next to the Workout Center, (4) washers and (4) dryers are available "complimentary" for guest use.
  • Laundry products (soap, fabric softener, etc.) are available for purchase in the lobby gift shop.  (Laundry product vending machine still to come)
  • Two folding tables, a seating area and a flat panel TV are provided in Laundry Room
  • Guest entrance is located adjacent to the parking lot (not from the pool) and requires guest suite key to gain entry.